Frequently Asked Questions
Frequently Asked Questions
Merchant FAQ
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Yes, the merchant and customer should have Thawani account to do transactions.
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We provide you less rate charge, no monthly rental, installation, and maintenance fees. Pay only for what you sell.
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The standard rates are per transaction 1.5% for local cards and 2 % for international cards.
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After the customer pays, money will go to Thawani account. After 2-3 working days money will be in your account.
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It is a service that allows your users to pay you from your website or/and mobile application with their bank debit/credit card without the need to download Thawani App.
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First you have to register with Thawani, after registration, will give you the integration documents and your developer who designed your website or application should complete the integration.
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Using eCommerce will not require them to download Thawani App to pay for you.
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If you encounter a platform that Thawani is not providing any the plugin for, contact us with the necessary details and we will get back to you.
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To implement Thawani eCommerce, you will need a developer.
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- Prepare a valid JSON request as per the integration documentation.
- Send request to the proper endpoint server that is mentioned in the integration documentation.
- Redirecting user to provided payment link upon successful generation of the link.
- Updating Merchant invoices and/or payment system.
- Check periodically/once for changes on payment status. -
- Return back the payment link to the merchant.
- Process user’s card payment or in-app payment.
- Send OTP to the user’s mobile number linked with his bank card.
- Send payment result response to the merchant.
- Send Wayyak request to Thawani user based on the merchant’s request.
- Once the integration is completed, a test entry will be made. We will print the receipt for checking and verification – to be signed by the merchant before sending the production API and public key. – to be signed be the merchant before sending the production API and public key. -
You can visit our developer website (https://developer.thawani.om/). If more support is required, then you can open a integration support ticket and you will get our technical assistance.
Users FAQ
Users FAQ
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No fees required from user.
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Please visit Thawani website or Thawani social media accounts or just click on NEAR ME in the APP.
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You have to close your account and delete your cards, then register using a new mobile number
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Mobile banking allows you to manage your bank account and transfer money, Thawani allows you to do full payment transactions.
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Thawani is PCI DSS compliant solution.
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If the App is still connected with Oman sim number, then yes you can. If the App is still connected with Oman SIM number, then yes you can.
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Yes
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The user should call his card issuer bank to register his number to OmanNet.
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You’ll receive a notification from Thawani, or you can login to your transactions history. Merchant can also confirm that the payment was received, using the merchant application.
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Yes, you can, after you complete the transaction with your merchant, you can add that merchant in favorites.
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Fingerprint and face ID are available now as well as the password.
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You can raise a dispute transaction from the transaction history, you will be notified with an SMS and email on the dispute raised.
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For security reasons this is not possible.
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Yes, the merchant and customer should have Thawani account to be able to do transactions.
+Mojab Card FAQ
+Mojab Card FAQ
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It is a prepaid card that is linked with the user Mojab wallet to expand the user experience.
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- The card is safe and secur, as it does not include any sensitive information.
- Order your Mojab prepaid Card from Thawani App and it will be delivered at your doorstep.
- Withdraw cash by using any ATM machines
- Use Mojab Prepaid Card everywhere and anywhere you are.
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- Click on Mojab icon on the home page
- Click on 'Request Mojab card'
- Enter your personal information
- Add your location
- Track your card
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- Visit the nearest BankDhofar ATMs.
- Click on 'activate Mojab' in Thawani App.
- You will receive OTP.
- Insert your Mojab Card and enter the OTP you have received.
- Click on 'creat new PIN'.
- Your card is ready to use everywhere.
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- Click on Mojab icon on the Home page.
- Click on 'Track Mojab card'
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- Click on Mojab icon on the home page
- Click on 'view card details'
- Confirm your identity using Face ID or Finger print
- View your card details