Yes, the merchant and customer should have Thawani account to do transactions.
How Thawani make differences in my business from banks?
We provide you less rate charge, no monthly rental, installation, and maintenance fees. Pay only for what you sell.
How much the merchant will be charged?
The standard rates are per transaction 1.5% for local cards and 2 % for international cards.
What is the procedure for settlement?
After the customer pays, money will go to Thawani account. After 2-3 working days money will be in your account.
What is eCommerce?
It is a service that allows your users to pay you from your website or/and mobile application with their bank debit/credit card without the need to download Thawani App.
How can I have an E-commerce service from Thawani?
First you have to register with Thawani, after registration, will give you the integration documents and your developer who designed your website or application should complete the integration.
Do users need to have Thawani App installed and activated to use eCommerce?
Using eCommerce will not require them to download Thawani App to pay for you.
What are the ecommerce platforms that don’t accept plugins?
If you encounter a platform that Thawani is not providing any the plugin for, contact us with the necessary details and we will get back to you.
Do I need a developer to use this service?
To implement Thawani eCommerce, you will need a developer.
In eCommerce, what are the roles of Thawani team?
- Prepare a valid JSON request as per the integration documentation. - Send request to the proper endpoint server that is mentioned in the integration documentation. - Redirecting user to provided payment link upon successful generation of the link. - Updating Merchant invoices and/or payment system. - Check periodically/once for changes on payment status.
What are the roles of the merchant developer in ecommerce?
- Return back the payment link to the merchant. - Process user’s card payment or in-app payment. - Send OTP to the user’s mobile number linked with his bank card. - Send payment result response to the merchant. - Send Wayyak request to Thawani user based on the merchant’s request. - Once the integration is completed, a test entry will be made. We will print the receipt for checking and verification – to be signed by the merchant before sending the production API and public key. – to be signed be the merchant before sending the production API and public key.
How can I get more information about the integration and eCommerce?
You can visit our developer website (https://developer.thawani.om/). If more support is required, then you can open a integration support ticket and you will get our technical assistance.
Please visit Thawani website or Thawani social media accounts or just click on NEAR ME in the APP.
What if I change my mobile number?
You have to close your account and delete your cards, then register using a new mobile number
What are the main differences between Thawani App and m-banking Apps?
Mobile banking allows you to manage your bank account and transfer money, Thawani allows you to do full payment transactions.
Is it safe to register my banking details in thawani app?
Thawani is PCI DSS compliant solution.
Can we use Thawani outside Oman?
If the App is still connected with Oman sim number, then yes you can. If the App is still connected with Oman SIM number, then yes you can.
Does Thawani app accept all cards?
Yes
What if the user gets a message (your card is not registered for OTP?
The user should call his card issuer bank to register his number to OmanNet.
How do I know that I paid my merchant?
You’ll receive a notification from Thawani, or you can login to your transactions history. Merchant can also confirm that the payment was received, using the merchant application.
Can I have favorite or frequently used shops added?
Yes, you can, after you complete the transaction with your merchant, you can add that merchant in favorites.
Is there a fingerprint available along with password access?
Fingerprint and face ID are available now as well as the password.
What If I paid wrongly to merchant?
You can raise a dispute transaction from the transaction history, you will be notified with an SMS and email on the dispute raised.
Can I have a Thawani in more than one phone with the same number?
For security reasons this is not possible.
Should the merchant have Thawani account?
Yes, the merchant and customer should have Thawani account to be able to do transactions.