Sama FAQ
- Saving more and paying less
- Unlimited time of offers redemption
- Enjoy using offers at any time and at any place
- Click on Sama from the app homepage
- Click on “Subscribe”
- Proceed with payment via Mojab
- 1. Click on Sama from the app homepage
- Select the program you wish to use
- Select the sub-program
- Agree to the Terms & Conditions, then click on “Redeem offer”
- Select “Via Thawani app”
- Enter the amount
- Click on “Redeem & Pay”
- Click on Sama from the app homepage
- Then select the program you wish to use
- Select the sub-program
- All offer-related information will be viewed. Make sure you agree to the Terms & Conditions, then click on “Redeem”
- You will have two options, select “Via other channel”
Select the branch (if any) - Then enter the amount
- Show the cashier the barcode to proceed with the payment and enjoy the offer.
- Click on Sama from the app homepage
- Then select the program and the sub-program Click on “Dispute the offer”
- Select “Send dispute” or “Call customer support”
- Enter the details of the dispute, then click on “Submit”
- Click on Sama from the app homepage
- Click on “Offers claimed” to view the amounts you’ve saved.