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 Liva Insurance, the leading insurance provider in the region, has partnered with Thawani Pay to provide elevated customer experiences. The partnership will involve launching third-party motor insurance product on the Thawani App, with plans to include comprehensive insurance offerings in the future. In an official ceremony held yesterday at the Liva Insurance Head Office, an agreement was signed by Hanaa Al Hinai, CEO of Liva Insurance, and Majid Al Amri, Founder & CEO of Thawani Pay, in the presence of key personnel from both parties.

This collaboration underlies the shared commitment of both companies to harness technology to enhance the customer experience by setting new standards of accessibility and convenience in the insurance sector, paving the way for a more digitally enabled future.

Speaking on the partnership, Hanaa Al Hinai, CEO of Liva Insurance said: “We aspire to become the most technologically adapt insurer, delivering unparalleled customer experiences and innovative products through cutting-edge digital solutions. Partnering with Thawani aligns perfectly with this goal, as they share our commitment to innovation and customer-centricity. We continuously strive to streamline and enhance the policy purchase process, offering customers a seamless and flexible experience.”

Majid Al Amri, Founder & CEO of Thawani Pay, stated, “Thawani has been at the forefront of innovation in Oman, collaborating with industry leaders across sectors to enrich our platform and provide maximum value to our customers. With a significant market share in the insurance sector, Liva Insurance is poised to bring unparalleled benefits to our growing user base and enhance the digital adoption in the insurance sector. We are thrilled to announce this alliance with Liva Insurance, a leading insurer renowned for its multi-line insurance services, and we look forward to delivering exceptional value to our customers.”

As per the agreement, Thawani customers can now easily obtain Third-Party motor insurance from Liva Insurance through Thawani Pay. The process is both fast and convenient, and can be completed in a few simple steps on the Thawani app. Both companies aim to provide digital solutions, facilitating the entire insurance transaction from the process to payment. Customers can conduct the transaction and pay via cards registered on the app or from their Thawani wallet, making the payment process smooth and hassle-free.

With a focus on innovation and customer satisfaction, Liva Insurance offers a broad suite of digitally enabled, customizable solutions across all lines of insurance, underpinned by exceptional service. The company is dedicated to ensuring that customers are well prepared for the unexpected, offering tailored advice and protection across various insurance needs, because life’s better when you’re covered.